What if I have a complaint about one of the vendors you have recommended to me?

Please come to me first and explain the situation calmly. Weddings are so wonderful to be involved in because they are based around the intense emotions between two people. However, because emotions are involved, troubling situations can arise. As your wedding planner I am here to help you with each step of your wedding planning process. I will do my best to mediate any situation that arises. Please keep in mind that misunderstandings do happen as the majority of brides and grooms are dealing with people through email. It’s tough to know what someone really meant when you can’t hear the tone of their voice or see their facial expression.